Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Special check-in instructions

• Front desk staff will greet guests on arrival at the property
• This property doesn't offer after-hours check-in
• Information provided by the property may be translated using automated translation tools
• This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

• Staffed front desk

Pets

• Pets not allowed

Children and extra beds

• This property welcomes adults only
• Cribs (infant beds) are not available

Property payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

•    A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 21 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
• Property Registration Number 005-007-004006/2025

We should mention

• This property does not have elevators
• Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
• Only registered guests are allowed in the guestrooms
• A car is not required for transportation to and from this property
• Guests under 18 years old are not allowed in the spa